Banks / Bank of India

Bank of India (BOI)

Public Sector Bank Est. 1906 ยท Nationalised 1969 Scheduled Commercial Bank
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๐Ÿฆ Bank Overview

๐Ÿ“
Headquarters
Star House, C-5, "G" Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051, Maharashtra
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MD & CEO
Rajneesh Karnatak
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Established
1906, Mumbai (by a group of Indian merchants) ยท Nationalised in 1969
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Official Website
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Ownership
Government of India (~73.4% stake), publicly listed (BSE/NSE: BANKINDIA)
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Network
5,000+ branches (incl. overseas branches) ยท 8,000+ ATMs/CDMs across India

๐Ÿ‘ฅ Leadership โ€” MD & CEO

Current

Rajneesh Karnatak

MD & CEO, Bank of India โ€” in office since 24 May 2023. Prior to this, he served as Executive Director of Union Bank of India (from October 2021) and as Chief General Manager of Punjab National Bank. In April 2026, the Central Government extended his term by a further three years beyond the original expiry of 28 April 2026.

Last Three MD & CEOs

NameTenureNotable Period
Atanu Kumar DasJan 2020 โ€“ Jan 2023Steered BOI through the COVID-19 stress period and capital raising; bank returned to sustained profitability
Dinabandhu MohapatraMay 2017 โ€“ Jan 2020Bank of India exited RBI's Prompt Corrective Action (PCA) framework in February 2019
Melwyn RegoAug 2015 โ€“ Jul 2017Led the bank through system-wide asset-quality recognition and NPA clean-up

๐Ÿ“ž Customer Care & Locators

Customer Care Email

Card/ATM related queries: BOI.Callcentre@bankofindia.bank.in

Toll-Free (General Banking)
1800 103 1906 / 1800 220 229

24ร—7 balance enquiry, card blocking, general banking assistance

Other Contact Numbers
Card hotlisting (lost/stolen): 1800 220 088
Landline: 022-40919191 ยท Head Office: 022-66684444

๐Ÿ’ผ Products & Services

๐Ÿ’ฐ Loans

  • Star Home Loan (incl. NRI Home Loan)
  • Star Personal Loan
  • Star Vehicle Loan / Used Car Loan
  • Star Education Loan
  • Star Gold Loan
  • Agriculture Loans & Kisan Credit Card (KCC)
  • MSME / Star MSME Business Loans

๐Ÿฆ Deposits

  • Savings Bank Account
  • Current Account
  • Fixed Deposit (incl. Star Sunidhi Deposit Scheme)
  • Recurring Deposit
  • Tax-Saving Fixed Deposit
  • NRE / NRO / FCNR Accounts

๐Ÿ“ฑ Digital & Forex

  • BOI Mobile App & Internet Banking
  • BHIM BOI UPI
  • Star Cash Management Services
  • Foreign Exchange & Trade Finance
  • Outward/Inward Remittances (SWIFT)
  • Forex Prepaid Cards for travel

โž• Other Services

  • BOI Star Credit Card
  • Star Union Dai-ichi Life Insurance (bancassurance, BOI-promoted)
  • BOI Mutual Fund (formerly BOI AXA Mutual Fund)
  • Demat & Trading Services
  • Safe Deposit Locker
  • PMJDY, APY, PMJJBY, PMSBY (govt. schemes)

๐Ÿ“ˆ Interest Rates

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Retail domestic term deposit rates below are fetched live from Bank of India's official rates page where possible. If the live fetch is unavailable, the last published rates are shown instead.

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๐Ÿ“Š Financial Results (Last 4 Years)

MetricFY 2025-26 (Mar 2026)FY 2024-25 (Mar 2025)FY 2023-24 (Mar 2024)FY 2022-23 (Mar 2023)
Net Profit (Full Year)โ‚น10,527 Crโ‚น9,219 Cr~โ‚น6,318 Cr~โ‚น4,023 Cr
Total Depositsโ‚น9.27 Lakh Crโ‚น8.20 Lakh Crโ‚น7.41 Lakh Crโ‚น6.72 Lakh Cr
Total Advancesโ‚น7.71 Lakh Crโ‚น6.54 Lakh Crโ‚น5.67 Lakh Crโ‚น4.89 Lakh Cr
Total Businessโ‚น16.99 Lakh Cr~โ‚น14.74 Lakh Cr~โ‚น13.08 Lakh Cr~โ‚น11.61 Lakh Cr
Gross NPA Ratio1.98%3.30%5.00%7.30%
Net NPA Ratio~0.56%0.80%1.20%1.70%
CRAR (Capital Adequacy)18.01%17.77%~15.60%16.28%
Figures compiled from Bank of India's published quarterly/annual results, investor presentations and analyst coverage (Equitymaster, Business Standard). FY 2025-26 deposits/advances/business reflect the bank's global business mix, while earlier years primarily reflect standalone figures reported at the time โ€” a minor basis difference across years. Figures marked with ~ are approximate (either derived from year-on-year growth percentages or not independently cross-verified against the bank's audited statements). Always verify precise numbers on Bank of India's official Investor Relations page before making financial decisions.

๐Ÿ›๏ธ RBI Regulatory Information (As on Date)

Regulator
Reserve Bank of India, under the Banking Regulation Act, 1949 & Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970
Bank Category
Scheduled Commercial Bank (Public Sector) โ€” Second Schedule, RBI Act 1934
D-SIB Status
Not classified as a Domestic Systemically Important Bank โ€” RBI's current D-SIB list comprises only SBI, HDFC Bank and ICICI Bank
Minimum CRAR Required
11.5% (9% minimum + 2.5% Capital Conservation Buffer, Basel III) โ€” Bank of India's actual CRAR: 18.01% (Mar 2026)
PCA Framework
Was placed under RBI's Prompt Corrective Action framework (2017) due to high NPAs and weak capital ratios; exited the framework in February 2019 and is not currently under PCA
Deposit Insurance
DICGC cover up to โ‚น5,00,000 per depositor per bank
Grievance Redressal
RBI Integrated Ombudsman Scheme, 2021 โ€” toll-free 14448

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