1Introduction
AskBanker.in ("we", "our", "us") operates this website to provide banking education, RBI circular updates, financial calculators, bank directory information, and banking news to users across India. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit or interact with askbanker.in.
By using this website, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website.
2Information We Collect
a) Information You Provide Directly
- Contact Form Submissions â When you use our "Ask a Banking Expert" form, we collect your name, email address, phone number (optional), category of query, and message content.
- Feedback & Career Queries â Any information you voluntarily share through our feedback or career-help forms.
- Email Correspondence â Information shared when you email us directly at askbanker.in@gmail.com.
b) Information Collected Automatically
- Usage Data â Pages visited, time spent, links clicked, and general navigation patterns.
- Device Information â Browser type, operating system, device type, and screen resolution.
- Log Data â IP address, access times, and referring website addresses, collected for security and analytics purposes.
3How We Use Information
- To respond to your banking queries, feedback, and career-related questions within our stated response time.
- To improve our library, calculators, RBI circular database, bank directory, and news sections.
- To send you a reply or acknowledgement relating to a form you submitted, using the reference ID generated for your query.
- To monitor and analyse usage trends so we can make the platform more useful for India's banking community.
- To detect, prevent, and address technical issues, spam, or misuse of our forms.
Note: We do not use your personal information for automated financial decision-making, credit scoring, or profiling of any kind.
4Cookies & Tracking Technologies
AskBanker.in may use cookies and similar tracking technologies (such as local storage) to remember your preferences, understand how visitors use the site, and improve overall functionality. Cookies are small text files stored on your device.
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website, such as saved preferences.
5Sharing of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only in the following limited circumstances:
- Service Providers â Trusted third-party tools (such as our email delivery service) used solely to process and deliver your query submissions.
- Legal Requirements â When required to comply with applicable law, regulation, legal process, or a valid governmental request.
- Protection of Rights â To protect the safety, rights, or property of AskBanker.in, our users, or the public.
6Third-Party Links
Our website may contain links to third-party websites, including RBI's official portal, bank websites, and other external resources referenced in our News and RBI Circulars sections. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
7Data Security
We implement reasonable technical and organisational safeguards to protect the information you share with us from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of data submitted through the website.
8Data Retention
We retain query and feedback submissions only for as long as necessary to respond to your request and to maintain reasonable records for quality and support purposes, after which such data may be securely deleted or anonymised.
9Your Rights & Choices
You may, at any time:
- Request a copy of the personal information you have submitted to us.
- Request correction or deletion of your personal information from our records.
- Withdraw consent for us to contact you regarding a previously submitted query.
- Opt out of any future communication by replying to our email or writing to us directly.
To exercise any of these rights, please contact us using the details in the Contact section below.
10Children's Privacy
AskBanker.in is intended for banking professionals, students, and the general public and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
11Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.