Banks / AU Small Finance Bank

AU Small Finance Bank (AU SFB)

Small Finance Bank India's Largest Small Finance Bank Scheduled Commercial Bank
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๐Ÿฆ Bank Overview

๐Ÿ“
Headquarters
Bank House, 6th Floor, May Fair Hotel, Sardar Patel Marg, C-Scheme, Jaipur - 302001, Rajasthan (Corporate Office: BKC, Mumbai)
๐Ÿ‘ค
Founder, MD & CEO
Sanjay Agarwal
๐Ÿ“…
Established
1996 (as AU Financiers, an NBFC) ยท converted to a Small Finance Bank on 19 April 2017
๐ŸŒ
Official Website
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Ownership
Widely-held private sector bank, publicly listed (BSE/NSE: AUBANK); no identified promoter group
๐Ÿข
Network
~2,400+ touchpoints across 26 states & union territories, post the April 2024 merger with Fincare Small Finance Bank (~ approximate figure)

About AU Small Finance Bank

AU Small Finance Bank is India's largest Small Finance Bank by balance sheet size. It traces its roots to AU Financiers (India) Ltd, a Jaipur-based retail-focused non-banking finance company (NBFC) founded in 1996 that built a strong lending heritage in vehicle finance (commercial vehicles, cars, two-wheelers) and MSME lending to underbanked customers. After receiving an in-principle Small Finance Bank licence from the RBI in December 2016 (one of ten entities licensed that round), it commenced banking operations as AU Small Finance Bank on 19 April 2017. In April 2024, AU SFB completed its merger with Fincare Small Finance Bank, significantly expanding its branch network, deposit base and customer reach. In August 2025, RBI granted AU SFB in-principle approval to transition into a Universal Bank, a process still underway.

๐Ÿ‘ฅ Leadership โ€” MD & CEO

Current

Sanjay Agarwal

Founder, Managing Director & CEO, AU Small Finance Bank โ€” has led the institution since he founded AU Financiers (India) Ltd in 1996 and through its conversion into a banking entity in April 2017. A first-generation entrepreneur and a merit-ranking Chartered Accountant, he has over three decades of experience in retail and MSME lending. RBI has periodically approved his reappointment as MD & CEO in line with regulatory tenure norms; the most recent RBI approval extends his term by a further three years, commencing 19 April 2026.

Note on designation

Like most private sector banks, AU Small Finance Bank's top executive holds the standard title Managing Director & CEO (MD & CEO), subject to periodic RBI approval for each term as required for all bank MD & CEOs under the Banking Regulation Act, 1949.

Founder-Led Since Inception โ€” RBI-Approved Terms

TermTenureNotable Period
Current renewed term~2023 โ€“ Apr 2026SFB-to-Universal-Bank transition application; completed Fincare SFB merger (Apr 2024)
Prior term~2020 โ€“ 2023Scaled up digital banking (AU 0101 app), navigated COVID-19 asset quality cycle
Founding banking termApr 2017 โ€“ ~2020Converted AU Financiers (NBFC) into AU Small Finance Bank; built core banking & branch franchise
AU Small Finance Bank has had no other MD & CEO โ€” Sanjay Agarwal is the founder and has held the position continuously since inception. Exact start/end dates of his intermediate RBI-approved terms are approximate (marked ~) and could not be precisely confirmed from public sources at the time of writing; please cross-check on AU Bank's official Founder & MD-CEO profile page.

๐Ÿ“ž Customer Care & Locators

Customer Care Email

General banking queries, complaints and service requests

Toll-Free (General Banking)
1800 1200 1200 / 1800 266 6677

24ร—7 balance enquiry, transactions, card blocking, service requests

Other Helplines
Non-toll-free (from abroad): 1860 1200 1200
Credit Cards: 1800 1200 1500

๐Ÿ’ผ Products & Services

๐Ÿ’ฐ Loans

  • Wheels Loan โ€” New & Used Commercial Vehicle Finance
  • New & Used Car Loan
  • Two-Wheeler Loan
  • MSME / Secured Business Loan
  • Loan Against Property
  • Home Loan
  • Personal Loan
  • Gold Loan
  • Loan Against Securities

๐Ÿฆ Deposits

  • Savings Account (incl. Video Savings Account)
  • Current Account
  • Fixed Deposit
  • Recurring Deposit
  • Tax-Saving Fixed Deposit
  • NRE / NRO / FCNR Accounts

๐Ÿ“ฑ Digital & Forex

  • AU 0101 Mobile Banking App
  • Internet Banking
  • UPI & QR Sound Box for merchants
  • Video Banking
  • Foreign Exchange & Remittances
  • Forex Cards for travel

โž• Other Services

  • AU Bank Credit Card (QR-based)
  • Bancassurance โ€” Life & General Insurance
  • Mutual Fund Distribution
  • Safe Deposit Locker
  • AU Bank BizPay โ€” merchant/POS solutions
  • PMJDY, APY, PMJJBY, PMSBY (govt. schemes)

๐Ÿ“ˆ Interest Rates

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Retail Fixed Deposit rates below (for deposits below โ‚น3 crore, general/non-senior citizen) are fetched live from AU Small Finance Bank's official rates page where possible. If the live fetch is unavailable, the last published rates are shown instead. As a Small Finance Bank, AU typically offers meaningfully higher FD rates than large universal banks.

Fetching live ratesโ€ฆ

๐Ÿ“Š Financial Results (Last 4 Years)

MetricFY 2025-26 (Mar 2026)FY 2024-25 (Mar 2025)FY 2023-24 (Mar 2024)FY 2022-23 (Mar 2023)
Net Profit (Full Year)~โ‚น2,856 Crโ‚น2,105.93 Crโ‚น1,534.72 Cr~โ‚น1,427 Cr
Total Depositsโ‚น1.53 Lakh Cr~โ‚น1.24 Lakh Cr~โ‚น87,182 Cr~โ‚น69,365 Cr
Total Advances (Gross Loan Portfolio)~โ‚น1.40 Lakh Cr~โ‚น1.16 Lakh Cr~โ‚น73,999 Cr~โ‚น59,203 Cr
Gross NPA Ratio2.03%2.28%1.67%~1.98%
Net NPA Ratio~0.65%0.74%0.55%~0.56%
CRAR (Capital Adequacy)~19.5%20.10%~19.4%~22.9%
Figures compiled from AU Small Finance Bank's published quarterly/annual results and press releases. FY2025-26 Net Profit, Net NPA and CRAR, and the Deposits/Advances figures for FY2024-25, FY2023-24 and FY2022-23, are approximate (marked ~) โ€” several were derived from reported YoY growth percentages rather than exact filed figures, and FY2023-24 pre-dates the April 2024 Fincare Small Finance Bank merger, affecting year-on-year comparability. Always verify precise numbers on AU Bank's official Investor Relations page before making financial decisions.

๐Ÿ›๏ธ RBI Regulatory Information (As on Date)

Regulator
Reserve Bank of India, under the Banking Regulation Act, 1949 and RBI's Small Finance Bank licensing framework
Bank Category
Small Finance Bank (SFB) โ€” also a Scheduled Commercial Bank, included in the Second Schedule of the RBI Act, 1934
D-SIB Status
Not classified as a Domestic Systemically Important Bank (D-SIB status currently applies only to SBI, HDFC Bank & ICICI Bank)
Minimum CRAR Required
15% for Small Finance Banks (higher than the 11.5% required of universal/scheduled commercial banks) โ€” AU SFB's actual CRAR: ~20% (FY25)
Priority Sector Lending
SFBs must maintain 75% of Adjusted Net Bank Credit (ANBC) towards Priority Sector Lending, materially higher than the 40% norm for universal banks
PCA Framework
Not under RBI's Prompt Corrective Action framework
Universal Bank Transition
RBI granted in-principle approval in August 2025 for AU SFB's transition into a Universal Bank; process is ongoing
Deposit Insurance
DICGC cover up to โ‚น5,00,000 per depositor per bank
Grievance Redressal
RBI Integrated Ombudsman Scheme, 2021 โ€” toll-free 14448

๐Ÿ“ฐ Latest News โ€” AU Small Finance Bank

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