Banks / Airtel Payments Bank
Banks / Airtel Payments Bank
MD & CEO, Airtel Payments Bank — in office since May 2018. Brings over two decades of experience across banking, financial services and telecom. Under his leadership the bank has scaled to become one of India's largest payments banks by customer and transacting-user base.
As with most companies, day-to-day operations sit with the MD & CEO, while a non-executive Chairperson heads the Board. Airtel Payments Bank's Board is undergoing a Chairperson transition in 2026 (see table below) — this does not change the MD & CEO position.
| Name | Role | Tenure |
|---|---|---|
| Anubrata Biswas | MD & CEO | Since May 2018 (current) |
| Sunil Bharti Mittal | Non-Executive Chairman | April 2016 – 30 September 2026 |
| Shabnam Sinha | Chairperson (incoming) | 1 October 2026 for a 3-year term, subject to RBI approval |
24×7 IVR for balance, mini statement, card blocking; always confirm current numbers on the official Help & Support page.
Under its RBI Payments Bank licence (2014 Payments Bank Guidelines), Airtel Payments Bank is legally prohibited from issuing loans, credit cards, or any other credit/lending product of its own — it cannot function as an NBFC. Any loan, credit line or credit card marketed under the Airtel brand is issued by a separate, independently licensed lending partner, not by Airtel Payments Bank itself. The bank's own activities are limited to deposits (subject to the RBI balance cap), payments/remittances, and distribution of third-party insurance and investment products as a corporate agent.
Payments banks cannot offer traditional fixed/recurring deposits the way universal banks do — Airtel Payments Bank instead pays tiered savings-account interest on the daily balance held (subject to the RBI deposit cap). Rates below are fetched live from the official site where possible; otherwise the last published rates are shown.
Airtel Payments Bank Limited is a wholly owned, unlisted subsidiary of Bharti Airtel — it does not file standalone quarterly results with SEBI/stock exchanges the way a listed bank does. There is no full multi-year P&L, deposits or NPA table published the way SBI or other listed banks disclose. The figures below are the metrics Bharti Airtel has disclosed in investor/media communications about this segment.
| Metric | FY 2024-25 (year to Mar 2025) | FY 2023-24 (year to Mar 2024) |
|---|---|---|
| Revenue | ₹2,709 Cr (+47.5% YoY) | Grew ~42% YoY (absolute figure not disclosed in sources reviewed) |
| Net Profit | ₹63 Cr (+81.4% YoY) | ₹34.5 Cr (+60% YoY) |
| Customer Balances (Deposits) | ₹3,659 Cr (+30.6% YoY) | Not separately disclosed in sources reviewed |
| GMV / Transaction Value Processed | ~₹3.8 lakh Cr | Not separately disclosed in sources reviewed |
| Metric | Q1 FY 2026-27 (Apr–Jun 2026) | Q4 FY 2024-25 (Jan–Mar 2025) |
|---|---|---|
| Revenue | ₹830.5 Cr (+6.8% YoY) | ₹726 Cr (+34.7% YoY) |
| Net Profit | ₹19 Cr (+82% YoY) | ₹26 Cr (+138% YoY) |
| Customer Balances (Deposits) | ₹4,389 Cr (+17% YoY) | Not separately disclosed in sources reviewed |
| Monthly Transacting Users | ~29.5 million (+23% YoY) | Not separately disclosed in sources reviewed |